Monday, November 26, 2007

KnitPicks is Redeemed

So in the light of day, the poor 2nd sock looked much much worse. ... unfortunately the camera doesn't capture it in today's light, so I won't share. So I rang Customer Service. . . their solution. . . not send me ONE but TWO replacement skeins! She said she'd send the 2nd 'to be sure' I got another without a problem. The extra nice side of this generosity is that, since I'm not nearly as picky as Deb and I can live with mis-matched color stripes, I can make myself a pair of socks, too :)

2 comments:

The Knitting Blog by Mr Puffy the Dog said...

Congrats on getting a terrific resolution! Most knitting companies tend to be very customer oriented and want you to be happy!

Tracey, in MI said...

whew.